buy this product give
it a 4 or 5-Star rating.
We have refunded the $17. Maybe there is some confusion here with our shipping provider. We have always been told that there are no refunds on delayed shipments due to natural disaster or weather instances. We therefore deemed it of a waste of time to pursue something that we knew the answer to. We will see if UPS has changed their policy recently. Thank you for bringing this to our attention. As for as our customer service, there shouldn't be any concern moving forward.
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